Privacy Policy
Effective Date: 31-08-2024
1. Introduction
Welcome to Ava Rose Shop ("we," "our," "us"). We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [yourwebsite.com] and make purchases from us.
2. Information We Collect
We collect several types of information to provide and improve our services to you:
- Personal Information: Name, email address, phone number, and postal address.
- Payment Information: Credit card details and other payment data (note: we use secure third-party payment processors to handle transactions, and we do not store your credit card information).
- Order Information: Details of the products you purchase, including transaction history.
- Technical Information: IP address, browser type, operating system, and other usage data collected through cookies and similar technologies.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To Process Transactions: To complete your purchases and manage orders.
- To Improve Our Services: To enhance our website, products, and customer service.
- To Communicate With You: To send order confirmations, updates, and marketing communications (if you have opted in).
- To Ensure Security: To detect and prevent fraud and ensure the security of our website.
4. Sharing Your Information
We may share your information with:
- Third-Party Service Providers: We use third-party companies to process payments, deliver products, and perform other functions. These providers have access to your information only to perform their tasks and are obligated to protect it.
- Legal Obligations: We may disclose your information if required by law or in response to valid requests by public authorities.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the Internet or electronic storage method is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Under South African data protection laws, you have the right to:
- Access Your Information: Request a copy of the personal information we hold about you.
- Correct Information: Request correction of any inaccurate or incomplete data.
- Delete Information: Request deletion of your personal data, subject to legal obligations.
- Opt-Out of Marketing: Unsubscribe from marketing communications at any time.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our site.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated effective date. Your continued use of our website following any changes signifies your acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Ava Rose Shop
Email: admin@avaroseshop.com
Address: Johannesburg, South Africa
Thank you for shopping with us!